Terms of Service
 

• Effective Date: 01/01/2026

• Welcome to Military Relief Refund ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, consultations, eligibility reviews, refund recovery assistance, and related communications (collectively, the "Services").

• By accessing this website or using our Services, you agree to be bound by these Terms.

• 1. Eligibility for Services

• Our Services are intended for:

• Active duty U.S. military service members

• Eligible reservists

• Veterans with qualifying historical accounts

• Military spouses acting with proper authorization

• By submitting information through our website, you confirm that the information provided is accurate and that you have authority to request assistance.

• 2. No Guarantee of Refund Recovery

• We help users evaluate potential eligibility under the Servicemembers Civil Relief Act (SCRA) and related lender refund programs.

• We do not guarantee any refund amount, approval, recovery timeline, or lender participation.

• Any estimated refund values displayed on the website are illustrative estimates only and should not be interpreted as guaranteed outcomes.

• 3. Contingency-Based Fees

• There is no upfront cost to begin the eligibility review process.

• If we successfully assist in securing a refund, reimbursement, credit, or payment from a lender, bank, or financial institution, you agree to pay the contingency fee disclosed in your service agreement or intake authorization.

• Unless otherwise stated in a signed service agreement, fees may be calculated as a percentage of the successfully recovered amount.

• 4. User Responsibilities

• You agree to:

• Provide truthful and complete information

• Submit requested supporting documentation promptly

• Cooperate with lender verification requirements

• Notify us of any direct communications from banks or lenders

• Not submit fraudulent or misleading military status information

• Failure to provide accurate information may impact eligibility.

• 5. Not Legal or Financial Advice

• The information on this website is provided for general educational and service assistance purposes only.

• Nothing on this website constitutes:

• legal advice

• tax advice

• financial advice

• military legal assistance

• attorney-client relationship

• Users should consult licensed professionals for legal or tax matters.

• 6. Authorization to Act on Your Behalf

• By engaging our Services, you may authorize us to:

• communicate with lenders and credit card issuers

• request account reviews

• assist in gathering documentation

• prepare administrative submissions

• help track refund status

• Additional written authorization may be required before we contact institutions.

• 7. Privacy and Data Security

• We collect personal information necessary to assess eligibility and assist with recovery efforts.

• This may include:

• name

• contact information

• service dates

• branch status

• lender names

• limited account details

• supporting military documentation

• Your use of the website is also governed by our Privacy Policy.

• 8. Intellectual Property

• All website content, branding, logos, designs, graphics, forms, process visuals, and written materials are the exclusive property of Military Relief Refund unless otherwise noted.

• You may not copy, reproduce, or reuse website materials without written permission.

• 9. Limitation of Liability

• To the maximum extent permitted by law, Military Relief Refund shall not be liable for:

• denied claims

• lender refusal

• delays caused by third parties

• inaccurate information submitted by users

• indirect or consequential damages

• lost opportunities or estimated refund amounts

• Our total liability shall not exceed the fees actually paid to us.

• 10. Third-Party Institutions

• Refund outcomes depend on independent financial institutions.

• We are not affiliated with the U.S. government, the Department of Defense, or any lender unless explicitly stated.

• Institution policies may vary.

• 11. Termination

• We reserve the right to refuse or terminate Services if:

• false information is submitted

• abuse or harassment occurs

• fraud is suspected

• the claim lacks reasonable supporting evidence

• required cooperation is not provided

• 12. Governing Law

• These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

• 13. Updates to These Terms

• We may update these Terms periodically.

• The updated version will be posted on this page with a revised effective date.

• 14. Contact Information

• Military Relief Refund
  Email: [Insert Support Email]
  Website: militaryreliefrefund.com
  Phone: [Insert Number]

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  Important: This Terms of Service draft should be reviewed by a licensed attorney familiar with consumer-finance compliance, military benefits marketing, contingency fee disclosures, privacy law, and lead-generation regulations before publishing.